• Once the learners POE has been completed and handed back to the training provider with all evidence completed, the training provider will then implement internal assessment and provide feedback to the client/learners.
• Thereafter the training provider will conduct internal moderation. This is to verify that the assessment was done fairly and met the requirements of the training courses.
• The training provider will upload all learner details and training conducted on the SETA NLRD (National Learner Record Database).
• The training provider then applies for external moderation by the SETA. Please note as per our SETA, i.e. TETA there is a 60-day turnaround time for this process from the time all documents are submitted by the training provider.
• A letter will be issued to the client indicating that the required training was conducted, together with a certificate of attendance for each learner.
• Once the TETA has completed their external moderation process and if they are satisfied with the outcome, they will uphold the results and issue the training provider with a statement of result for all competent learners.
• The training provider will print the SOR (Statement of Results) and issue a certificate of Competence to all successful learners.
• Note: As stated previously the certificate of competence does not have an expiry date for any of the courses, however some courses such as First Aid, Fire Fighting, Health & Safety will require that the learners attend a refresher course within a stipulated timeframe to remain updated with current legislation and protocols. This is a mandatory requirement from the Department of Labour.
• The training service provide will keep a track of all training done and advise our clients of the due dates for refresher training 3 months prior to the anniversary date of training.
• Any certificates lost after issuing will be reprinted at the cost of the client or individual.